Booking Terms and Conditions

Cancellation fees apply if less than 24 hours notice is provided.

Public holiday surcharges apply

A Commitment to Mutual Safety

At Absolute IV, your safety is our top priority, especially when it comes to administering IV infusions.

All our treatments are guided by best practices and ongoing education to ensure you receive the highest level of care.

As we are dedicated to ensuring your safety, we similarly expect a secure environment when we attend your home to administer treatments. Mutual respect and safety are fundamental to the effective delivery of our services, and we thank you for your understanding and cooperation in creating a safe space for wellness.

Absolute IV reserve the right to terminate the appointment at any time, especially with inappropriate or disrespectful behaviour to any Absolute IV staff member.

A client is to fill out and sign a mandatory waiver declaration before commencement of services for each individual’s first appointment. This will be provided this upon arrival to your appointment.

Please make the team aware before your appointment if you have any medical conditions or allergies, as this could affect the service going ahead. This is to make sure that this service is safe for you. Please disclose this also in the waiver. If we arrive to your appointment and any contraindications have not been disclosed beforehand, then the deposit will be forfeited.

Before the treatment

Before the commencement of services for everyone’s first appointment, clients are required to complete and sign a mandatory waiver declaration. Our nurse will provide this document upon arrival for your appointment.

If you have any medical conditions or allergies that could impact the safety or feasibility of your treatment, please notify our team prior to your appointment, as this could affect the appointment going ahead. This information should also be disclosed in the waiver and communicated to your attending nurse. If we arrive to your appointment and any contraindications have not been disclosed beforehand, then the deposit will be forfeited.

We are always happy to discuss your treatment options with a non-obligation confidential consultation.

Call Out Fees

We work within the southern end of the Central Coast (Post codes 2256, 2257. 2260, and some suburbs of 2250) as we are based in Empire Bay. If you are 30 minutes or more from Empire Bay (also dependant on day and time), there will be a call out fee to be paid at the time of appointment. Please don’t hesitate to call us, to check if there is a charge for your area if you are unsure. Large pre-arranged group bookings outside areas may have a discussion with staff for consideration of fee waived or reduced.

Call Out Fees – outside areas of operation
0 to 30 mins – $0
30 – 45 min – $19
45-60 min – $39 (Min. of 2 person booking)
Over 1 hour $75 +

Cancellation

If you need to reschedule, please give us as much notice as possible. Cancelling or rescheduling your appointment within 24 hours of your appointment time, will lead to your deposit being forfeited.

Offers

Any offers are not to be used in conjunction with any other offer. Referral cards can only be redeemed with the physical copy of the card. Friend must be a first time client. Offer expires one month after the card was rewarded.

Group Bookings

A $150 deposit is required to secure booking. If a member of the group booking does not show $50 p/p will be forfeited. Please let us know in advance if there are additional people who will be included in the appointment, so extra time can be allocated to the booking.

Absolute IV reserves the right to terminate an appointment at any time, particularly in instances of inappropriate or disrespectful behaviour towards any member of the Absolute IV staff, or in any situation where the safety or well-being of our staff may be compromised.

BY COMPLETING THE BOOKING YOU ACCEPT THE TERMS OF SERVICE

*10% SURCHARGE FOR PUBLIC HOLIDAY/ SUNDAY BOOKINGS MAY APPLY*

*Call out fees and parking charges may be applicable*

I work primarily within the southern areas of the Central Coast NSW (2256, 2257, 2260 & some suburbs within the 2250 post codes) If you are 30+ minutes from Empire Bay (also dependant on day and time), there will be a call out fee to be paid at the time of appointment and a minimum booking of two people.
Please don’t hesitate to call us, to check if there is a charge for your suburb if you are unsure.

Please be specific on where I am able to park ahead of the appointment.

If you need to reschedule, please give us as much notice as possible. Cancelling or rescheduling your appointment within 24 hours of your appointment time, will lead to your deposit being forfeited.

Contact Us

Absolute IV specialises in delivering customised services that align closely with each client’s unique needs. Our experienced team comprising of are skilled in conducting comprehensive medical and physical assessments, allowing us to create a treatment plan tailored just for you. For further details, please reach out to our team.

Important Notice: While we aim to enhance your well-being through therapeutic services, we are not equipped to offer advanced medical care. In case of an emergency, dial 000 immediately.

Get in Touch

Book An Appointment

Absolute IV offers a wide range of services tailor made to the needs of our clients.

Our experienced medical practitioners will help to identify underlying problems through medical and physical examination, tailoring an individual approach to you. Contact our team for more information.

Please note: We offer a therapeutic service to promote wellbeing. We do not provide complex medical care. If you have an emergency, please dial 000

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Hours

Monday - Friday: By Appointment 

Saturday: 11:00 am - 5:00 pm

Sunday: By Appointment

Absolute IV can be available outside the above hours upon request, please contact us to make an appointment outside of the above hours.

Location

Clinic Address:

Office C, 7 Hudson Lane

Terrigal NSW 2257

 

 

Phone

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